With a focus on meeting our client’s unique requirements, we create adaptable, low-cost distribution services that help maximize output, reduce expenses and simplify the supply chain.
While FedEx and UPS are the clear dominant national parcel service players in the U.S., in recent years, many companies have realized that there are cost savings and service enhancements available by utilizing regional carriers. While FedEx and UPS are undoubtedly competent providers, their networks, terms of service and pricing are more rigid, which may not create the best solution for your supply chain. As customer expectations continue to increase and competition grows, more and more companies are turning to Expak Logistics to enhance their parcel distribution strategy.
As your logistics and delivery partner, we build customized solutions that accommodate the needs and workflows of your business. Whether your company would benefit from later pick-up times, dependable and consistent delivery windows, improved package visibility, cost savings achieved through pool distribution or otherwise, Expak develops custom regional distribution solutions centered on improving your supply chain while minimizing disruption and distraction to your personnel (learn more about pool distribution here). Our goal is to simplify operations and save you time and money so your focus can stay where it belongs – on growing your business.
When on-boarding new business, Expak doesn’t simply add your small parcels onto our routes and call it a day. Our work starts well before the first scheduled delivery. Our sales, operations and technology teams first ensure that they fully understand our customer’s needs and goals, and adapt a solution to meet, if not exceed, our customer’s expectations.
A Customer Centric Approach To Distribution Services
When switching to Expak Logistics for their regional distribution services and scheduled package deliveries, our customers benefit from:
A national ground and air pool distribution network covering the entire United States providing later pick up times and same day/next day deliveries, and greater efficiencies achieved by implementing appropriate pool distribution strategies.
Technology solutions leveraging both off-the-shelf systems and customized solutions, including our ExpakShip and ExpakConnect proprietary software packages, to provide the integration and visibility that meet the needs of each individual client.
Security systems and procedures, including GPS-monitoring, video surveillance, seals, locks, cages, variable routing, background checks ensuring a secure chain of custody from pick-up through delivery for your high-value products.
Customized pricing options with no hidden surcharges, including flat rate per stop and multi-piece distribution, to provide you with the information to easily manage your logistics and delivery budget.
Regional Parcel Service Done Properly
When choosing a scheduled courier or small package delivery partner for your same-day or next-day delivery needs, you have many choices. But, Expak Logistics is the only choice for those customers in need of an affordable price and extensive network coverage, along with high-quality service and reliability past the last mile of delivery.
Expak Logistics’ 24/7 customer service team is cross-trained on each client’s specific needs and workflow. Our customer service technology solutions ensure each customer service representative has immediate access to each customer’s SOPs, route schedule, contact information and more to respond quickly and accurately to any service issues.
Our proactive approach to service focuses on eliminating distractions and providing customers clear expectations and reliability. If your business relies on small parcel shipping, dependable regional distribution, or recurring deliveries, call Expak Logistics today!